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Customer Spotlight: Central Virginia Community College

Posted by Public Safety Group on 3/25/21 12:03 PM

CVCC Spotlight

As part of the Public Safety Group Customer Spotlight series, we had the chance to speak with Jason Ferguson, Associate Vice President of Professional & Career Studies at Central Virginia Community College. Ferguson remarks on CVCC’s experience using the Flipped Classroom and the outcomes he has seen in his courses.

Curious if the Flipped Classroom is right for your training program? Since implementing the Flipped Classroom model, Dr. Jason Ferguson has seen his classes average a 95 to 100% first-time pass rate on the NREMT cognitive exam. Read on to learn more. 


Central Virginia Community College (CVCC), a two-year institution established as a member of the Virginia Community College System, provides state-supported educational facilities beyond the high school level for the cities of Lynchburg and Bedford and the counties of Amherst, Appomattox, Bedford, and Campbell. The curricula and programs of the College serve more than 228,000 people within this geographical jurisdiction.

Dr. Jason Ferguson is the Associate Vice President of Professional & Career Studies at CVCC. As part of his current role, he oversees the planning and execution of CVCC’s EMS programs. Jason spoke with the Jones & Bartlett Learning Public Safety Group (PSG) about CVCC’s experience using Flipped Classroom.
What led you to implement Flipped Classroom?

We implemented the Flipped Classroom model into our EMT program several years ago with moderate success. Each class was being taught a little bit differently, and the results varied. Recording lectures and ensuring that students were prepared before coming to class was difficult. Coming up with classroom activities outside of familiar, traditional teaching methods was challenging. Once we adopted PSG’s Flipped Classroom package, we were able to fill-in the gaps that were missing to achieve our desired outcomes.

What were some of the benefits you found in using Flipped Classroom?

The recorded lectures with embedded quizzes, along with the e-text quizzes, provide a consistent way to assess student participation. The lesson plans and activities are effective and easy to use. Since implementing the Flipped Classroom package, classes have typically averaged a 95 to 100% first-time pass rate on the NREMT cognitive exam. Graduates of our program are not only passing the cognitive exam on their first attempt, but also find themselves better prepared for the field because most of their program has been psychomotor-based, using skills development and scenarios to improve their critical thinking skills. We do not focus on teaching students how to pass a test. Our goal is to produce competent, entry-level providers to enter our career and volunteer workforce, and Flipped Classroom helps us achieve this goal.

Going forward, how do you see Flipped Classroom helping you?

We can’t wait to start using the Paramedic Flipped Classroom package this fall. COVID-19 restrictions have prevented us from administering our programs in a true flipped classroom format, but the PSG resources have allowed us to seamlessly convert our programs to more of a hybrid format temporarily. When we unexpectedly had to deliver our classes remotely, the technology and resources from the PSG package allowed us to do so instantly. This will be a huge asset this fall with the uncertain landscape of the educational environment caused by COVID-related issues.

For more information about the products highlighted in this Customer Spotlight or to download a PDF version for reference, please visit our website today

Topics: Fire

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